Lower cost of equipment ownership and reduce downtime with BLM’s onsite service solutions.
With our comprehensive offerings, we can design a customized, cost-effective repair program that improves productivity and customer satisfaction while balancing service-level response times and expense.
Benefit from BLM's Onsite Service Repair:
- State-of-the-art call center - enables tracking and measurement of SLAs on a real-time basis.
- 365/24/7 online service system - allows you to view call status, repair activity and access real-time reports to assist in IT department planning and spending.
- Comprehensive service support - from network equipment to peripherals, we cover all retail bank branch automation including file servers, workstation, teller printers, check scanners and more.
- Single point of contact - our strong partnerships with all the major OEMs makes us your go-to for all support needs - during and after the warranty period.
- Authorized, fully trained technicians - qualified by all major manufacturers serving the continental U.S.
- Guaranteed equipment repair times - our nationwide coverage and extreme responsiveness help minimize disruption and get you back up and running as quickly as possible.
Choose from flexible service solutions:
- Monthly, fixed-fee service contract for specific equipment with agreed-upon service levels
- Time and materials basis
- Customized solution tailored to your requirements
Keep your automation technology working as simply, quickly, and cost-efficiently as possible. Choose a comprehensive onsite service solution from BLM Technologies, the experienced, single-source provider.