DEPOT REPAIR

DepotDecrease downtime and increase profitability with our streamlined depot repair service. As one of the industry's largest third-party repair organizations, our well-constructed, depot repair programs have proven to save customers up to 50% of the cost of traditional onsite repair service.

Leverage our 25+ years of depot repair expertise and reap the benefits of a cost-effective program backed by an extensive infrastructure, service-oriented systems, flexible engagement options, and a 90-day, no-questions-asked guarantee on our work.

Benefit from BLM's Depot Repair:

  • Strategically located depot service centers - focusing on the repair of small footprint devices used at the retail branch locations.
  • Certified technicians - trained and authorized to make repairs across a multi-vendor equipment platform.
  • 365/24/7 access - to our state-of-the-art call monitoring and tracking system, plus detailed service records on all repaired devices.
  • Secure websites - allowing customers to open service calls, retrieve service call status and updates, and download service reports.

Select from three specific service programs:

  • Normal Depot Repair - You send the defective device to us; we repair within ten (10) business days and return the same device to you.
  • Quick Turn Repair -You send the defective device to us; we repair it within three (3) business days and return the same device to you.
  • Advance Unit Exchange (AUE) - You notify us and we ship you a replacement device for Next Business Day delivery. Then you return the defective device in the shipping box of the replacement device.

Choose from flexible engagement options:

  • Flat rate per repair
  • Time plus materials
  • Contracted service

Lower the cost of maintaining your hardware with a comprehensive depot repair program from BLM Technologies, the experienced, single-source provider.

Download The PDF PDF
To Request a Service Quote: Click Here or Call: 888-287-4186
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